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Each zone is able to act as a independent virtual PBX or you can link zones together via friendships and create zones which act more like class of service. Let zones act like virtual PBX as a service provider you can run multiple system off a single Synergy-IPV box while not having to worry about reusing extension, number, ring plans etc. as each zone is a independent virtual PBX. Or you can use the zone to break up a large company into more manageable sections by treating each zone as a class of service or department.. Make as many zones are you want as they are a non licensed feature.
Outgoing Call Access:
Outside call access is controlled via zones. There are 6 outgoing routes that you can allow an extension
in that zone to access. They are as follows:
Allow 7 Digit Dialing: Enabling this will allow an extension to dial any local 7 digit number via the Primary or Secondary trunking provider.
Allow Toll Free Dialing: Enabling this will allow an extension to dial any 1800,1866,1877, or 1888 number via the Primary or Secondary trunking provider.
Allow 411: Enabling this will allow an extension to dial 411 for information via the Primary or Secondary trunking provider.
Allow 10 Digit Dialing: Enabling this will allow the extension to dial and 10 digit number via the Primary or Secondary trunking provider.
Allow Long Distance: Enabling this will allow the extension to dial any 11 digit number via the Primary or Secondary trunking provider.
Allow International Dialing: Enabling this will allow the extension to dial any internationalnumber via the Primary or Secondary trunking provider.
Zone Features:
Zone features controls how your zone “virtual PBX” will behave. It's used to control feature codes and zone wide timers as well as zone features and options. When editing these setting in the manager application you can enter a "?" as the setting and a selection window will be displayed showing what options can be selected for that function.
| Feature | What It Does | Default |
|---|---|---|
| Aastra Configuration Path | The path the phones configuration files are found on in the server. | configs |
| Aastra Configuration Port | The port the HTTP configuration server is running on. | 5185 |
| Aastra Configuration Server | The IP or domain name of the HTTP configuration server. | |
| AastraAppServer.CallManager | Enabled or disables the Off Hook Button Mapping options on Aastra 6755i & 6757i Phones. Setting the options to "On" forces any 6755i or 6757i phone to use the call manager layout set below. Setting the option to "Phone" lets the extension control which layout is used. "Off" disables the feature on ALL extesnions | On |
| AastraAppServer.CallmangerLayout | The On call soft-key layout to use for phones when Call Manager is set to "On" or the extension is set to use the "Zone" layout | Default |
| Allow Cell Message Alert |
When set to yes will send a text message to cell address, when mailbox gets a new message. |
Yes |
| Allow Email Message Alert | When set to yes will send a email tothe email address, when a mailbox gets a new message | Yes |
| Allow User To Set Cell Address |
When set to yes will allow the user to Yes set their own cell address information, |
Yes |
| Assign Static IP From Table | If you need to have the phones IP staticly set you can do it via the static IP table in the networking section. If this option is set to Yes then the next time the phone talks to the configuration server it will chnage from DHCP to static IP assignment based on the IP in the table. | No |
| Block Outgoing Caller ID Code | Blocks your out going caller ID information | *067 |
| Call Forward |
Use to enable/disable call forward from non-Aastra phones. See AppServ options for Aastra visual call forward |
*75 |
| Call Park Return Ext | The extension parked call will ring to after they timeout. Starting in v2.9.1 you an now also set Call-DST as the return extension. Call-DST will return the timed out parked call to the original call destination. | 5000@* |
| Call Park Timeout | How many seconds to keep a call on park. | 120 |
| Call Pickup Enabled |
Zone wide method for controlling if phones in the zone support call pick up or not. Allowed values are“Phone” follows the setting of the extension. “Yes” enables call pickupon ALL extensions in the zone. “No” disables call pickup on ALL extensions in the zone. |
Phone |
| Call Pickup Prefix |
The prefix to dial before the extension number to pickup a call to a ringing extension. The extension you are trying to pickup the call from must have “allow Call pickup” enabled. |
*8 |
| Cell Pairing Off |
Code to dial to turn off cell pairing at current extension. See AppServ options for Aastra visual Pairing. |
*73 |
| Cell Pairing On |
Code to dial to turn cell pairing on at the current extension. See AppServ options for Aastra visual Pairing |
*72 |
| Cell Pairing Set |
Code to dial to set the cell number to pair extension with. See AppServ options for Aastra visual Pairing |
*74 |
| Check Other Ext VM |
Code to dial before extension to check messages at that extension. |
*96 |
| Create Personal Parks |
Create a unique park orbit for each extension in the zone, based on its extension number preceded by a 9. For example extension 2201 would have a park orbit of 92201. |
No |
| Dial Speed Dial Bin |
Prefix to dial before accessing zone speed dial bins 00-99. Example: 401 will dial the speed dial number in bin 01 |
5 |
| DID Call Ringer |
The ring tone to use for calls to an extension's personal DID number. Aastra phones support 5 unique ring tones. Values 1 to 5 |
4 |
| DND-Off |
Code to dial to turn DND off at current extension. See AppServ options for Aastra visual DND |
*70 |
| DND-On |
Code to dial to turn DND on at current extension. See AppServ options for Aastra visual DND |
*71 |
| E911 Number |
This is the CID number that will be sent when a phone in this zone dials 911. This value can be over written by setting the E911 number for an extension. If you leave this value empty it will send the CID number based on “External. Caller ID Number” for the zone |
|
| Enable Internal DID Routes | Routes any calls made to DID numbers in the system locally without routing the call to a sip trunk. | Yes |
| External Call Ringer |
The ring tone to use for external inbound calls. Aastra phones support 5 unique ring tones. Values 1 to 5 |
1 |
| External Caller ID Name |
Caller ID name to send on a outside call. This is overriding by the value set at the extension when present. |
|
| External Caller ID Number |
Caller ID number to send on a outside call. This is overriding by the value set at the extension when present. |
|
| External Ring Timer |
How many seconds the call will ring the external number before it is pulled back to the system |
24 |
| First Auto Attendant Extension |
The first extension number of the first menu you create for this zone |
6000 |
| First Park BLF |
The first extension number of the first park orbit. |
901 |
| First Ring Group Extension |
The first extension number to use for Ring Groups. |
5000 |
| Guided Voicemail Setup |
Walk the user through mailbox setup at first log-in |
Yes |
| Hospitality Zone |
Configures phones in this zone to run with hospitality level functions. |
No |
| In Room Wake-up Call |
Code guest can dial to cancel/set a wake-up call in room |
*31 |
| Internal Call Ringer |
The ring tone to use for intercom calls. Aastra phones support 5 unique ring tones. Values 1 to 5 |
3 |
| Log-in To VM |
Code to dial to check messages at the current extension |
*97 |
| Maid Status Code 1-9 |
Send the PMS the proper value to maid status code |
*62 + (1-9) |
| Max Message Count |
Max number of message each mailbox can have. Setting to 0 means no limit. |
0 |
| Number Of Park BLF |
Number of Park orbits in the zone. There is no limit on how many park orbits each zone can have. |
4 |
| Operator Code |
Extension for operator |
0 |
| Operator Extension |
What extension to dial when operator code is dialed |
5000@* |
| Outgoing Call Prefix |
Area code to append to 7 digit calls |
520 |
| Park Calls In Zone |
The zone to use to park calls in. This allows the shearing of park orbits across multiple zones. If left blank it will use its own zone park orbit. If set to the name of a different zone it will use that zone to park calls in. |
|
| Prompt Edit Code |
Code to dial to edit prompts for the zone. |
*98 |
| Record Wake-up Message |
Code to dial to set the message callers will hear when they answer a wake-up call |
*30 |
| Ring Timer |
The number of seconds to ring an extension before going to voice mail. |
25 |
| Ring Timer For Wake-up Call |
The number of seconds to ring for a wake-up call. |
25 |
| Ring plan Over-Ride Prefix |
The prefix used in ring plan override codes. |
*6 |
| Rooms Requiring Check-in |
Set to “yes” the room must be checked in to make outside calls |
Yes |
| Rooms Require Credit |
Set to “yes” the room must have credit to make outside phone calls |
Yes |
| Set Speed Dial Bin |
The prefix to set a number in a zone speed dial bin. Example *501 will allow you to set the number for speed dial bin 01. |
*5 |
| VM Allow User To Set Email Address |
Allow the user to set there email address |
Yes |
| VM Can Change Mailbox Password |
Allow the user to set there mailbox password |
Yes |
| VM Can Change Mailbox Settings |
Allow the user to change mailbox settings |
Yes |
| VM Can Record Greeting |
Allow the user to record a mailbox greeting |
Yes |
| VM Can Set Directory |
Allow the user to setup the directory listing settings |
Yes |
| VM Max Number Of Messages | The max number of messages a mailbox can hold before it stop accepting new messages. This setting can be overridden at the extension level. | 25 |
| VM Nightly Report EMail | Can email a nightly summry report of voicemail useage to one or more email address sperated by a "," comma | |
| Wake-up Call Tries |
Number of times to try a guest for a wake-up call. |
4 |
| Zone Master Password |
This password will allow you to log-in to any mailbox in a given zone no matter what password the user has set. This code is also used to record prompts for the zone. |
000000 |
Access Codes:
Access codes provide a system by which you can further lock down who can dial local/ 10 digit, long distance and international calls by requiring the use of a code prefix before the number is dialed. If you are going to use access codes you should leave the outgoing route unchecked in the outgoing call access tab for the zone. If you have a outgoing route checked and a access code(s) set for the same route the user will be able to call with or without the access code prefix.
Each access code has the following settings:
| Value | |
|---|---|
| Code |
The code must be prefixed before the number dialed for a given route (local/10 digit, Long Distance or International) |
| Name |
Just for noting who each code is assigned to |
| Local |
be used for local/10 digit dialing |
| Long Distance |
Setting this to “yes” will enable the access code tobe used for long distance dialing. |
| International |
Setting this to “yes” will enable the access code to be used for international dialing. |
Note: If you wish to require an access code for toll free number leave it unchecked in the outgoing access tab and create access code with long distance set to yes.